At Umbrellaphant, we are always striving to grow, innovate, and provide the best possible service in the contractor payroll industry. The past few months have been particularly exciting for us, with several key developments that underscore our commitment to excellence and our position as a leader in the industry.
Strengthening Our Team with Key Hires
We’re thrilled to welcome two outstanding professionals to the Umbrellaphant team. First, Jen Gannon is our new Business Development Manager. Jen has a proven track record in building strong relationships and driving growth in the Umbrella sector. Since joining, she has forged multiple new partnerships with agencies, expanding our network and creating more opportunities for contractors to benefit from our services. Jen’s work is instrumental in our ongoing efforts to grow and support the contractor community.
We’re also happy to introduce Dan Newham who has joined us as our new Onboarding Manager. Dan brings over a decade of experience in the industry and has been hard at work streamlining onboarding processes and ensuring that new contractors experience a smooth and efficient transition into our system. His expertise is already making a significant impact on our operations, helping us enhance the overall onboarding experience for our clients.
Launching a New Website
In our continued effort to improve our services, we’ve recently launched our brand-new website. The new site is designed with our clients in mind, offering a more intuitive user experience and easier navigation to what our customers need. We believe that this upgrade will make it simpler for contractors and agencies alike to find the information they need and connect with us more easily.
Enhancing Customer Support with New Channels
Understanding the importance of effective communication, we’re introducing two new channels to better serve our clients: Live Chat is live now and soon we’ll launch our new WhatsApp channel. These forms of contact allow us to be more accessible, ensuring that our clients can reach us in the way that’s most convenient for them. By offering real-time support, we aim to increase our reduce our response times and provide faster, more efficient service.
Recognized Compliance and Trust
At Umbrellaphant, compliance and trust are at the core of everything we do. We are proud to announce that we’ve retained accreditation from both the FCSA and SafeRec. These accreditations affirm our place among the most reputable and compliant umbrella companies in the industry. Our commitment to maintaining the highest standards of compliance means that contractors and agencies can trust us to handle payroll and other services with the utmost integrity.
Partner with Us
These exciting developments are just the beginning. As we continue to grow and innovate, we are eager to collaborate with more agencies and contractors. If you’re interested in learning more about how Umbrellaphant can support your business or if you’d like to explore partnership opportunities, we encourage you to reach out to us.
Contact us on 0121 227 2747 or at support@umbrellaphant.co.uk to start the conversation today. Together, we can achieve great things.
